Privacy Policy

Introduction

Welcome to https://ai-review-management-for-korean-bbq-spots.livebursts.com (hereafter referred to as “AI Review Management for Korean BBQ Spots,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website, utilizing our applications, and engaging with our services (collectively, “users”).

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online forms, and any other digital services we offer. It is important to be aware that this privacy statement does not extend to third-party websites or services linked from our platform, as they operate independently and have their own privacy policies to which you should refer.

Processing Activities

This policy guides how we interact with users when:

They sign up and use our applications and services as authorized users.
They visit our website(s) linked to this Privacy Policy.
They receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data for different purposes:

Account Information: This includes your name, username, and email address used to create an account on our platform.
Payment Information: Details related to payment methods you use to purchase our services or products.
Financial Information: Transaction records and billing information processed through our secure payment gateways.
Purchase Information: Data about the products or services you have purchased from us, including order history and preferences.
Mobile Device Identifiers: Unique device identifiers and mobile app data that help us recognize your device and provide personalized experiences.
Location Data: Information about your geographical location when you interact with our services, used for location-based services and analytics.
Feedback: Any comments, reviews, or ratings you share with us, which contribute to improving our products and services.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms, including your public profile information.
Product Information: Details about the products you show interest in or purchase on our website, which helps us tailor recommendations.

We gather this data through various means, including direct user input, server logs, cookies, and third-party services that assist us in providing a seamless user experience.

Cookies

Cookies are small text files stored on your browser when you visit our website(s). They serve multiple purposes:

Strictly Necessary: These cookies enable core functionalities, such as logging in and navigating through our site.
Preference: They remember your preferences, like language settings and display options, to enhance user experience.
Analytics: Analytics cookies help us understand how users interact with our site, providing valuable insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and its purpose:

Financial and transaction data is typically retained for a period of 7 years due to legal and tax requirements.
Account information may be stored indefinitely for customer support and analytics purposes.
Once the purpose for which personal data was collected is fulfilled, we delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing encryption for data at rest and in transit to protect sensitive information from unauthorized access.
Engaging secure third-party processing partners who adhere to strict data protection standards.
Regularly conducting security audits and updates to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and its current use.
Rectification: You have the right to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): In certain circumstances, you may ask us to delete your personal data.
Restriction: You can request restrictions on the processing of your data in specific situations.
Portability: You have the right to receive your personal data in a structured format for use with another service provider.
Objection: You can object to the processing of your data for specific purposes, including marketing and profiling.
Non-Discrimination: You are protected from negative decisions based solely on exercising your rights regarding data privacy.

To exercise any of these rights or make data-related inquiries, please contact our Privacy Team via email at [email protected] or by postal mail to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal compliance. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically to stay informed about their data privacy.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

Email: [email protected]
Postal Mail: AI Review Management for Korean BBQ Spots, [Address], [City, State, ZIP Code]